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We recognize leaders by their actions, writings, powerful, sometimes unusual, speeches. Discovering and spending time at ENA change the visitor and require two clarifications and two statements. ENA is located in a capital that has marked history. It is a sort of campus where we see to conversation and refreshing iced coffees. Yannis Tourcomanis is at the same time the creator and the head of this unique university. An other executive from the company, French, visits regularly the campus: Éric Dupuy. Yannis has to open new areas for restaurant and hire plenty of “disciples” because of the international success. Sometimes, Eric has to have willing visitors wait or suggest them other campus when it seems more suitable to their expectations or their budget.
Forty years after its creation, the company might still be at the top to be able to create and give life to what we saw and heard in Athens: a true Agora in the call center kingdom. In the ancient Greek city, the Agora was the place where the citizens would gather, it became the center of political, economical and spiritual life of the city, around which the public buildings were lined up. The ENA surface area of 18 000 square meters is not allusion to Socrates Ghana WhatsApp Number List or the Gorgias. It is mainly a will to gather, in one place, everything necessary to fulfill the customers of the biggest international companies.
In Athens, ENA was conceived to enable the treatment of multilingual operations with a level of details perfectly handled. There, we gathered agents, who have been hired and selected in every European countries. In addition to their native language, they speak perfect English. We make sure to put them in the best conditions so they are happy and don’t have. Any worries concerning their expatriation. Therefore, an ambitious program. Followed and managed by the Human Resources teams, is given to the candidates chosen after selective tests. It includes ATB Directory every ingredients needed to support the move and the integration. Plane tickets are taken care of, as well as the first stay in the hotel, activities and holiday camps for children are organized to make the move in the capital easier. This is a measure worthy of what it is usually suggested to the expatriates in other companies”.