In order to support in removing difficulties and obstacles for businesses/units in the process of converting electronic invoices according to Decree 123 & Circular 78 , MISA would like to summarize and answer some frequently asked questions of customers in the article below…
On November 21, the General Department of Taxation officially activated the implementation of the first phase of the electronic invoice system in 6 provinces and cities (Hanoi, Ho Chi Minh City, Hai Phong, Quang Ninh, Phu Tho and Binh Dinh). MISA meInvoice has passed the most rigorous assessment and approval process and has been selected by the General Department of Taxation as one of the leading prestigious units providing electronic invoice solutions. At the same time, MISA is also ready to fully comply with the regulations on electronic invoices according to Decree 123, the
latest Circular 78 on MISA meInvoice software.
Business asks MISA replied
I – STAGE BEFORE CONVERSION OF E-INVOICES
1. My business received a notice from the tax authority requesting conversion of electronic invoices to Decree 123, what should I do? After receiving hong kong telegram data notification from the tax authority, the enterprise shall carry out the steps to convert to electronic invoices according to Circular 78 and Decree 123.
2. How do I know if my business uses electronic invoices with or without a tax authority code? To determine whether your business is eligible to use electronic invoices with or without a tax authority code, please see details here .
Will old invoices that have not been used
up still be usable when switching to Decree 123? MISA only data reports are meant to communicate counts the number of invoices used, so if a business has purchased but not used up all of them, it can still use the remaining invoices according to the new asb directory Decree and Circular.
4. After conversion, can I issue additional old invoices? After converting the e-invoice system according to Decree 123 and being accepted by the tax authority, the unit will not be able to issue invoices according to the old circular. Therefore, you need to issue the remaining old invoices (if necessary).
II – ONGOING PHASE OF CONVERSION OF E-INVOICES
1. Can my business convert to electronic invoices under the new decree itself or should I contact MISA for support?
Currently MISA has ready software and has step-by-step
conversion instructions that are very easy to follow. You can proactively follow the instructions here .
(If you have any problems during the conversion process, you can join and request free support here )
2. What should I do if I forget my login information on MISA meInvoice software? Please use the forgot password function according to the instructions here .
3. When I fill out the registration form, I don’t see the function to submit the form, what should I do? You provide some information in the form ( Here ) then wait 30 minutes and reopen the declaration, there will be a Submit button .
I signed the declaration but got an error message
“Electronic signature failed”, what should I do? Customers can perform troubleshooting according to the instructions here.
5. Can a company use multiple VAT invoice templates at the same time? Units are allowed to use multiple invoice templates (For example: Templates: 1K22TAA and 1K22TBB,…)
6. What should I do if the application form for using/changing information on using electronic invoices is not accepted? Please follow the instructions here.
