It Was in Tunis in the Contact Centers of Teleperformance
One of the opening lines of one of the most famous novels in French literature is the one that opens Salammbô , Gustave Flaubert’s novel, which the hermit of Croisset wrote after Madame Bovary. The sentence, famous because of its assonance (the repetition of vowels) which encourages daydreaming, is almost cinematographic, we also wrote: thanks to it, we dive, as with a tracking shot, into the heart of the gardens of this district of Tunis where Flaubert went to write this masterpiece.
We Invite You on a Strange but Fascinating
Journey in the following report, to the heart of the colony of contact centers that Teleperformance has created and built in the heart of the Tunisian capital. Since 2000, the world leader in customer experience has set up there: the Société Jamaica phone number list Tunisienne de Télémarketing was even the first call center opened offshore by the French group, where a certain Jacques Berrebi (who has since retired ). The company then became SMT, the Société Méditerranéenne de Téléservices.
It Employs More Than People on Site
Who have decided, in the footsteps and in the tradition of our national Flaubert, to also attach importance to each of the words spoken, to ATB Directory the intonation of their voice and to the prosody of the sentences spoken (the writer very often “mouthed”, declaiming them very loudly, the sentences he had written in order to measure the sound effect). They know, helped in this by unique management and working conditions, that every detail counts, that every interaction leaves a mark. Incidentally, they also opted for happiness at work, to make another of our famous writers lie, despite their youth; the one who wrote “I was 20 years old and I will not let anyone say that it is the most beautiful age of life”.
