Google Web Messages replaced by RCS Google Business Messages ( GBM) were an instant communication channel integrate into a business’s Google My Business listing. With this service, customers could. A contact a business directly from their Google My Business listing to ask questions, make appointments. A or make purchases. This feature offere many. A benefits to enrich the customer experience and boost customer engagement. But as of July 15, 2024, these web messages no longer exist. Google is automatically transforming. A old discussions into RCS messages. A in order to offer a richer and more fluid communication experience .
Google Web Messages replaced by RCS After Google Messages
For any brand that wants to reach its customers via SMS or messaging app messages, RCS is the channel to use. RCS messages are the perfect alternative to Google Messages . Since these web messages signe by Google have been remove , RCS is taking over and becoming the new reference . And the features during conversations are just as good as the latest version of Google Messages!
RCS becomes the new rich messaging of reference
What are the new features of RCS messages compare to Google Messages?
Android users have long been limite to classic SMS and MMS for their group conversations. With the arrival of RCS (Rich Communication Services) messages, Google intends to modernize the messaging experience on its devices. But what is an RCS chat? How are its differences from SMS? Let’s take a look!
Sending high-quality content to your phone
No more pixelate images and compresse videos! Thanks to the RCS protocol, users can now enjoy and share photos, videos and files in much better quality. This feature, accessible to any profile, allows you to exchange multimeia content that is much more detaile and pleasant to view, whether from a smartphone or from a computer via the Android Messages for Web web application.
A list of reactions and emojis
RCS chats integrate a feature that is very popular in modern instant messengers: reactions. Users can now express their feelings with a simple click , using thumbs up, hearts or other emoji. This option brings more life to mobile conversations and better communicates emotions, especially in group chats.
rcs anniversary
Real-time capture on mobile
When a correspondent starts writing a message, an indication appears on the recipient’s screen, signaling that the mobile response is being prepare. This real-time typing feature offers a more fluid and interactive feeling of conversation, similar to what can be experience during a voice exchange .
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on messages for the RCS web
Multi-device connection
With RCS messaging integrate into the Google ecosystem, users can now access their conversations from multiple devices , including maximizing data Insights with databricks and blueshift smartphones, computers and tablets. Messages are synce, allowing you to continue a conversation where you left off, regardless of the device you’re using.
How to consult the RCS?
Here’s how to view RCS messages :
On an Android smartphone
Download and use the marketing list Google Messages app on your Android phone.
Log in to your Google account to take advantage of RCS features.
In the app, access the conversation list and view RCS messages.
Send new RCS messages, including photos, videos, emoji, etc.
On a computer/tablet :
On an iPhone, use the Google Messages app or a web browser.
On a Windows computer, use the Google Messages for Web app.
On a Chromebook, the Messages app is built right in.
In any case, users can easily enjoy the benefits of RCS. Synchronization between devices allows you to always have access to your conversations, regardless of the device use.
Do you want to take advantage of the benefits of RCS messages to communicate with your customers in a more interactive and effective way ? Greenbureau, a leader in web messaging solutions, offers you its expertise to easily activate this technology within your campaigns. Do not hesitate to contact our experts!
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Everything you nee to know about Google Messages
Are you intereste in Google Messages despite their disappearance? These messages for the web were an application promote by Google for a few years. They were designe in particular to allow businesses to be contacte more easily by Internet users who only had to press a button on their screen to be put in touch with the establishment from the Internet. This chat has allowe many businesses, in particular, to gain customers or quickly resolve problems encountere by Internet users . In a series of articles, ChayAll has answere all the questions about this network! Don’t hesitate to check them out!
Why use Google Messages?
Google Messages provide a rich and secure messaging experience. With the app, it was easy to link your Google account to access your conversations from all your devices. Send high-quality multimeia content, add expressive reactions, and manage advance group settings. Thanks to integration with other Google services, sharing files is simplifie.
