The principle of this type of integration is very simple

You have access to billing and the cost of calls to both customers and business partners is low. Internal calls between stations are free. You also have the option to create a conference call thanks to which you and your employees can regularly discuss important issues without leaving your workplace or direct contact. How does it work . After setting up telephony with the Firmao software and installing the telephone exchange all you have to do is enter the contact number in the CRM system.

You can listen to them directly from the Firmao system

When you press the number Internet telephony initiates the call. A list of connections with the date time and time of the conversation will be sav in the Artist Panel in the Connections tab. In addition at your request calls can be record.  If ne you can Armenia Phone Number List download the record connection as an MP file and listen to it on your device. That s all In addition to the obvious advantages of saving time and money an additional convenience is the ability to forward calls. If a customer or colleague does not receive a call you can set up telephony to forward the call to your mobile phone number.

Cell Phone Number List

The Firmao system will notify you of a miss call

The customer does not ne to know your personal number to be able to call you. The call forwarding function is also useful when the caller mixes up ATB Directory the numbers then there is no ne to rial the number. If your interlocutor want to call a specific person or for example technical support you can transfer the call to the appropriate department. I miss the call now what . Also if the number already exists in the system the call will be logg in the client panel.

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